What type of information do you collect?
We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, and communications); payment details (including credit card information), comments, feedback, and reviews.
How do you collect information?
When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.
Why do you collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages.
To comply with any applicable laws and regulations.
How do you store, use, share and disclose your site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and Paypal and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do you communicate with your site visitors?
We may contact you to notify you regarding your booking, account, to troubleshoot problems, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail depending on the details you have provided to us.
Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. In accordance with the GDPR, we must inform you that you are using cookies on our site.
Types of Cookies: Session (transient) cookies – These cookies are erased when site visitors close their browsers and are not used to collect information from their computers. They typically store information in the form of a session identification that does not personally identify the user. Persistent (permanent or stored) cookies – These cookies are stored on a site visitor's hard drive until they expire (at a set expiration date) or until they are deleted. These cookies are used to collect identifying information about the user, such as web surfing behavior or user preferences for a specific site. Take a look below to view which cookies Wix places on our site, their type, and purpose:
svSession (Persistent) // Identifies unique visitors and tracks a visitor’s sessions on a site
hs (Session) // Security
XSRF-TOKEN (Session) // Security
smSession (Persistent – Two weeks) // Identifies logged in site members
TSxxxxxxxx (where x is replaced with a random series of numbers and letters) (Session) // Security
TSxxxxxxxx_d (where x is replaced with a random series of numbers and letters) (Session) // Security
RequestID (Session) // Tracks visitor behaviour and measures site performance
How can your site visitors withdraw their consent?
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at email@example.com or send us mail to: 1 Chamberlain Road W13 9EW.